Frequently asked questions.

1.

Can you embroider logo or name?

Yes, of course.
When placing an order, please go to any of our support chats, and the consultant will tell you the exact embroidery time for your specific order.
Our support chats are available every day from 9:00 AM to 9:00 PM (GMT+3).

2.

How soon will I receive my order after placing it?

The preparation process for shipping takes from 1 to 25 days. The preparation time depends on the destination country, the size of the order, and the presence of individual embroideries in the order.

When placing an order, go to any of our support chats , and our consultant will tell you the shipping time specifically for your order. Our support chats are open daily from 9:00 to 21:00 (GMT+3).

3.

Who should I contact if I need help determining the size?

You can first determine your measurements using a short video for jackets or a short video for pants.
You can also look at our size charts.
We are also happy to help you determine your size in our support chats.
Support chats are open daily from 9:00 to 21:00 (GMT+3).

4.

Can I return/exchange an item that doesn’t fit me?

Yes, upon the first request, we will immediately exchange your item for another size or refund your order payment. Please send us an email at info@abrikos.com or a message in any of the support chats regarding the exchange or return of the item. Do this no later than 14 calendar days from the day you receive the order.
More information here.

5.

Can I make a purchase as a legal entity?

Yes, of course!
Contact any of our support chats, and we will issue an invoice for payment.
Here is more information on how to quickly and conveniently place an order for the entire restaurant team.

6.

What is the minimum number of items that can be in an order?

The minimum is one item. The maximum is unlimited.

7.

Are there any discounts?

Yes, the ABRIKOS discount is applied to each order separately and depends on the order amount. The specific discount amount for each currency is indicated next to the price on all items on the site.